If you settled down with your evening meal around 7pm on Wednesday night, you may have seen a familiar face appear unexpectedly on your screens.
That’s because the inaugural winner of the Heating Installer Awards, Dennis Hollingworth, appeared live on BBC’s The One Show to share with the nation his story of being crowned the first ever Number One Heating Installer in the UK.
Competing in a game of Charades, which saw famous British comedian Jack Whitehall having to guess the accolade awarded to Dennis through the art of mime, Dennis explained to the studio audience and viewers at home that his title came as a result of outstanding customer service, all year round.
After Jack successfully guessed Dennis’ occupation and champion status, the Stockport-based heating installer said: “This isn’t just about the number of heating installations; it’s all about great customer care.”
Dennis scooped last year’s top prize as a result of submitting an entry which demonstrated his calibre of service, professionalism and ability to install energy efficient heating solutions that are proven to make a different to families and homeowners.
Encouraging other heating installers and plumbers across the country to enter the 2017 competition, Dennis said: “It’s been a great year for me. From being known as a local businessman in Manchester, to being announced as the Best UK Heating Installer, and then appearing on The One Show; it’s surreal really. My phone has been going off none stop since the show with new business enquiries.
“I’d definitely encourage other installers to get their applications in for the Heating Installer Awards, as it’s a great campaign to acknowledge the outstanding work those in our industry carry out every single day. Completing a simple entry form can bring out brilliant things.
“But there’s one thing for sure – there’s no way I’m going back on TV again.”
Sponsored by Continental Underfloor, Danfoss, Graham The Plumbers’ Merchant, LG, Pegler Yorkshire, Sentinel Protects and Vaillant UK, the Heating Installer Awards will work to unearth the UK’s best plumbers and heating installers who continually demonstrate expert technicality and skill, deliver exceptional customer service and use the most innovative technology in their installations.
Entries are open until February, when an expert panel of judges will select the best heating installer to represent 11 regions across the country. Following the announcement of the regional winners in March, it’s over to the public to decide the UK’s Number One Heating Installer which will be announced at the industry’s leading plumbing and heating show, Installer2017, in May 2017 at Coventry’s Ricoh Arena.
You can see Dennis’s appearance on The One Show, by clicking here and fast-forwarding to 36 minutes.