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Aishleen Davies

EU Study Show Energy Saving Potential of Thermostatic Radiator Valves

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A new report from the European Building Automation Controls Association (eu.bac) shows that energy costs for millions of households across the EU (including the UK) could be reduced significantly by upgrading heating systems with basic thermostatic radiator valves (TRV).  Heating controls manufacturer, Danfoss, believes the new report provides compelling evidence for installing TRVs as an upgrade for existing heating systems as well as in new build properties.

Eu.bac prepared a detailed country-by-country analysis based on data from the European Environment Agency on energy use and heating costs in EU homes. The study estimates that about 500 million uncontrolled valves are still mounted on radiators in homes across the EU, wasting energy and money year after year.

An uncontrolled radiator valve runs non-stop, even when the room has become warm. A TRV can be set to heat a room to the required setting. Once the room temperature reaches that setting, the valve turns the radiator off. When the room temperature drops again, the TRV turns the radiator back on. “Fitting this kind of thermostatic radiator control means homes can be kept comfortably – and affordably – warm,” explains Gareth Ash, Marketing and Technical Manager at Danfoss.

The study concludes that EU citizens would save a staggering €12 billion annually and reduce CO2 emissions by about 24 million tonnes if all of the 500 million radiators with uncontrolled valves in the EU were upgraded with TRVs. The estimate is based on an average energy saving of 18 % when installing a TRV, a conservative figure that could turn out to be significantly higher.

The eu.bac study found that the typical cost of installing TRVs would be paid pack in energy savings in just two years. “And if you compare this to the 20 year minimum lifetime of a high quality Danfoss TRV, for example, the potential savings once installed are huge,” claims Gareth Ash.

Summing up, he says: ” Easy to install, TRVs are a cost-effective way to achieve better control of your home heating and energy costs. Given the proven benefits, and since the purchase price of these high efficiency valves can be similar to uncontrolled valves, it seems obvious that every radiator should be fitted with a TRV.”

Danfoss is a leading manufacturer of world-class heating products for the residential and commercial markets, with factories throughout Europe, including in the UK and Denmark. Products range from domestic heating controls such as programmers, thermostats and TRVs to balancing valves, pressure and flow controllers, heat exchangers and energy meters for district and commercial heating applications. The company’s extensive product range is supplied through a national network of stockists. A comprehensive range of customer support services is also available, including installer training courses, CPD seminars and the Danfoss Assist mobile website at www.Assistyou.Danfoss.co.uk. For more information visit www.heating.danfoss.co.uk

The Heating Installer Awards Announces 2018 Regional Winners

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Following an intense judging day which saw the best talent within the plumbing and heating industry shortlisted to just nine outstanding installers, the regional winners of the industry famous Heating Installer Awards have been revealed for 2018.

The regional winners are:

  • North West – David Thompson, Ground Heat Installations Limited
  • North East and Yorkshire – Neil Bumford, Bumford Heating Limited
  • South West – William Hale, D J Hale and Co
  • South East – Daniel Wells, DW Heating and Plumbing Limited
  • East Midlands – B.A.R. Plumbing and Heating
  • West Midlands – Ian Smith, IJS Trade Services
  • East of England – Mark Partridge, Bright Green Renewables Ltd
  • Wales – Huw Jenkins, Thornhill Plumbing and Heating
  • Scotland – Shaun Scott, Scott Plumbing and Heating

Hundreds of entries were whittled down to the top nine, with each winner representing their own region of the UK. They will now face an online, public vote to decide the UK’s number one heating installer.
Representatives from Danfoss, Polypipe, Sentinel, Installer Magazine, and Vaillant UK, the award sponsors along with Wolseley and Avanti Gas, judged the entries on technicality, professionalism, exceptional service and customer testimonials, at the judging day which was held at Vaillant HQ in Belper. The panel was also joined by Peter Booth, winner of last year’s Heating Installer Awards.

The winners selected each demonstrated a desire to go to great lengths in order to deliver incredible levels of service for their customers, using innovative solutions that improve the quality of life of families and businesses across the UK.

Judge Becky Appleyard-Kelly, representing Polypipe, said: “Over the years we have witnessed the positive influence the Heating Installer Awards is having within the industry and we wanted to be a part of that. This was our first year sponsoring the awards and we are incredibly proud to be a part of an initiative that celebrates exceptional levels of work.

“The level of quality of the entries received this year was very impressive and it was a difficult job to choose just one for each region. Each finalist should be very proud of themselves and we are excited to find out who the overall winner is.”

Judge Paul Honeyman, representing Vaillant, said: “We have been sponsors of the Heating Installer Awards since it began in 2015 and the quality of entries is improving year on year. The judging day was a reminder of how many talented installers there are within our industry.

“From one-man-bands to larger companies, the awards celebrate those installers that go above and beyond for their customers and who display exemplary levels of work on a day to day basis; they set the benchmarks the rest of the industry should aspire to.

“Congratulations to all of the regional winners. The British public has a difficult job in selecting a national winner!”

Jessica Green, judging on behalf of Sentinel, said: “As advocates of the heating industry, and the installers that work within it, we were incredibly impressed to see not just the quality of the work that is carried out across the country each day, but the amount of passion those within our industry have for what they do.

“The Heating Installer Awards judging day was a fantastic opportunity to witness this talent and dedication first hand: it really made us smile. The British public has a really tough choice ahead of them as we enter the final part of this competition.”

Judge Gareth Ash, representing Danfoss, said: “This is our second year judging the Heating Installer Awards and it was great to see the installer community remains as passionate as ever! The entries this year were fantastic, and it was a tough job to judge.

“We already know the industry is filled with talented and dedicated tradespeople that put their customers first, and the Heating Installer Awards is a great way to celebrate this. The winning regional installers are not only a credit to their region, but the UK as a whole.”

Mark McGettigan, judge and editor of Installer magazine, said: “As media partner of the Heating Installer Awards, we have seen the entries develop and improve over the years and this year was the best we’ve seen in terms of quality. It was incredibly interesting to see an increase in the number of renewable energy entries, which gives us a wider view of the landscape of the heating industry.

“Congratulations to all of the regional winners, and may the best man win!”

Peter Booth of G.V. Booth and last year’s winner, said: “It was fantastic to see so many talented installers enter the Heating Installer Awards. I see examples of quality installations from other installers everyday on social media and I really enjoy people showcasing the work that they’re proud of, no matter how big or small the job is.

“The quality of entries was very high – I even gave one full marks, something I didn’t think I’d be able to do! I encourage everyone to continue celebrating good news within our industry and vote for the overall winner of the Heating Installer Awards 2018.”

All regional winners will now be put forward to compete for the title of the UK’s Best Heating Installer 2018, which will be announced at Installer2018 in May following the online public vote.

Those wishing to vote should visit www.heatinginstallerawards.co.uk/finalists. The deadline for votes is 9pm on Friday 27th April. Full terms and conditions can be found on the website.

 

What you love about the industry

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What’s your favourite thing about the industry you work in? At Installer2017, plumbers and heating installers shared what they loved about the industry on balls from our (super fun) ball pool, and we’ve collated the answers to find your top answers.

From the opportunity to make friends, to being the heroes that ‘don’t wear capes’, you had an array of reasons why you love the industry you work in.

  1. Being sociable

The most popular entry in our ball pool was how sociable the industry is! Simply by viewing the conversations that happen over Twitter and social media every day, we can tell many of you love the social element that surrounds the job and the sense of community that comes with it. From attending events and meeting fellow installers to just having a brew with work colleagues, these are just some of the many reasons why installers love the industry. Oh, not to mention the constant ‘banter’ that’s impossible to escape!

  1. Practical work

The job doesn’t just involve being able to have a good chat with people; many of you love the practical side too! Whether it’s a particularly difficult installation or the chance to work with a new product, you love being hands on with the job. It’s this love of the practical side of your work that means you carry out quality installations time after time! Because after all, you have to enjoy what you do to be great at it.

  1. Helping other people

One of the top things installers love about the industry is the ability to help people each day. Whether it’s aiding a homeowner whose heating has packed in, or ensuring people are aware, and adhere to, the Gas Safe Register, installers really care about the people they work with. You help to keep families warm, and as the winter months seem to be getting colder each year, the public commend you.

  1. Teaching the future

Many installers are excited about a new generation of plumbers entering the industry. Across the UK apprenticeship participation stands at a record level. The ability to teach skills and pass on knowledge to the next generation starting out in the industry is another reason why installers love what they do. Our Apprentice of the Month competition is set to open for entries soon, so if you’ve taught an apprentice and are impressed by their work make sure you nominate them. More information can be found on Twitter – @AotMAwards.

  1. Ecofriendly

We love that the community cares about the environment. Many of you told us that you want to be as eco-friendly as possible and love the new environmentally friendly products coming out from your favourite suppliers. From ground source heat pumps to water based UFH, you’re always looking to the future and trying to save the planet, job by job.

  1. Perks of the job

It may seem slightly more trivial, but you love the free perks of the job. The offer of a brew whilst at work and the freebies you receive from companies you work with, all make being an installer that little bit better.

  1. Job satisfaction

Many of you love the satisfaction you get from your hard work, after providing the public with service of an excellent quality. Whether it’s the diverse nature of the job or carrying out innovative work, each night you go home feeling proud, and that’s what makes those cold winter months and long summer days worth it. If you’ve done a job you’re particularly proud of, enter it into the Heating Installer Awards today!

 

You can find out how to write the perfect entry here and what’s different about the awards over on our blog page. Or, to enter now, head here – http://heatinginstallerawards.co.uk/enter/

 

 

Plumbing Horror Stories

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Every now and then, you’ll come across a job that makes the hairs on the back of your neck stand up. It could be a bathroom suit that looks like a child fitted it, or a customer with an excessive number of pet snakes that roam freely around the house. Surviving these jobs, however, is like a badge of honour and makes going home at the end of the day that little bit sweeter.

To show that we’re all in it together, we’re compiling a list of plumbing horror stories that have all come from our installer network on Twitter. Since posing the question for the first time last week, we’ve had some shocking entries! One installer visited a home that had 16 cats and seven dogs. We hope he wasn’t allergic…

Another entry details how after their toilet broke, a homeowner resorted to using the bath, until this then clogged up! Now that is a horror story.

Despite hearing these, we haven’t been put off and we want to hear more! Whether it’s a DIY disaster you had to fix, or you inherited a job from a cowboy, let us know by tweeting us at @HIAwards. You can also comment underneath this blog post.

All entries will be collated into an article, but will your horror story make the Top 10?

Every person that tells us a plumbing horror story will be put into a prize draw to win an Amazon Echo Dot. You’ve got until the end of February to submit your stories.

We can’t wait to hear them!

 

The Heating Installer Awards Entry Guide

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The Heating Installer Awards is back for a third year. We’re expecting more entries than ever, so we’ve created an entry guide to ensure you have all the information you need to complete your entry and stand out from your competition.

  • Be detailed

In terms of filling out the form, the more information you can supply, the better. The greater detail put into the award, the more likely the judges are to look on it in favour when it comes to the judging process. Setting aside adequate time to fill in the entry form is beneficial. We would recommend half an hour to an hour to really give justice to the great work carried out. Don’t be afraid to go into lots of technical details; the judges are all experts in their fields so your entries will be understood and very much appreciated.

  • Reviews

It is important you include testimonials in the ‘happy people’ section to show the impact your work has had. These can come from homeowners, businesses, third party suppliers or a main contractor that hired you. If you aren’t comfortable with contacting people for a referral then it’s okay to just provide contact details and the Heating Installer Awards team will contact them on your behalf.

  • Examples

Potentially one of the most important elements of the entry is an example of your good work. You should showcase a project you’ve worked on that you’re particularly proud of or that was a great engineering feat. In the past, the awards has received entries about saving people from freezing on Christmas D, while other show how they have used pioneering techniques never before seen in the UK, so there really is a wide range of examples possible for this section. Also feel free to include more than one example.

  • Be proud

In the past, many installers have said they feel like they’re bragging when filling in the entry, something that doesn’t come naturally to them. Our runner up from last year felt that he hadn’t done any work worth shouting about, yet when he called the awards and spoke with the team there he was actually the first person in Britain to use a German method of engineering. In our experience, heating installers seem quite humble, but this is your chance to really show how great you are without worrying about showing off.

  • Use the team at HIA

If you aren’t comfortable with writing, or don’t have the time to sit down and fill in an entry, this shouldn’t stop you from entering. The team at the Heating Installer Awards is happy to sit down and take entries over the phone, relaying all information and inputting it into an entry form. Whether your’re sat down at home in the evening, or driving to your next job at 7am, they’ll work around the day and time that suits you.

  • Pictures

A picture tells a thousands words and this is definitely true with the Heating Installer Awards. Make sure that you take a picture when working on any jobs your do. Not only can you use them to market yourself, but they’re great supporting evidence when working on your entry for the awards.

 

Here we’ve pulled together an example domestic and commercial entry for the four judging elements of the awards, to show you what they’re looking for:

Commercial

Technicality

I was working on The Waterfront offices in central London that wanted to be as environmentally friendly as possible. The building was a commercial renovation and it was difficult to see what state the existing heating system was in and what was required of us. We reverse engineered the whole process and designed a system that worked off both solar panels and ground source heat pumps, providing heat that worked off pipes buried outside to extract heat from the ground.

Professionalism

When working on a commercial renovation for The Waterfront offices in central London, the architect had made plans for the plumbing and heating, which in reality would not produce the best results for both the owners of the building or the people working in the offices every day.

Despite these plans being made and agreed at design stage, I approached the main contractor with my worries and we discussed the way I would approach installing the heating throughout the 17-storey building. The main contractor went back to the architect with my recommendations, and it was agreed that my approach was best. The project was completed quickly and efficiently and I’m now brought on to consult for all plumbing and heating installations for that architect.

Exceptional Service

Whilst working on this project we had strict deadline to meet in order to complete by the required date. Due to circumstances outside of our control the groundwork of the development got delayed and consequently so did the heating installation. We knew how important it was to complete on time so working with other contractors, including builders, electricians and the main contractor we all pooled our resourced and local contact, completing the job with half an hour to spare.

Happy Customers

John Knight, Building Architects – 07 888 888 888

Architect I now consult for.

Domestic

Technicality

I was working on a new build house in Birmingham where the homeowner wanted UFH. We assessed the property and provided an analysis of the systems we believed to best for each area. This lead to us using a screeded system on the ground level, where the floor was yet to be constructed. Upstairs we used a combination of an overlay system and modular panels for maximise heat efficiency.

Professionalism

When working on this property, we were hired by the homeowner, who knew little about construction or plumbing. We spent time with them to make sure they not only understood what we were doing but also why we were doing it. This new build cost them a lot of money and we wanted to make sure they were happy with the service they were getting from us.

Exceptional Service

The homeowners had a young family and were renting a property whilst their new home was being built. We knew they wanted to be in their new home for Christmas so we set strict deadlines for our work to be completed. We did come up against some issues whilst installing their heating system but made sure we stayed late, arrived early and brought in extra help when required to meet the deadline.

Happy Customers

Mr and Mrs O’Keefe – 07 666 666 666

Property owners.

If you have any further questions for the Heating Installer Awards team, we’re always on hand to answer any queries. You can contact us via Twitter at @HIAwards or by calling 0161 871 1188.

@plumbcenterUK becomes @wolseleyUK

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Leading specialist merchant to the trade, Wolseley has made another step forward in bringing together its heating, plumbing, drainage, mechanical and cooling specialisms by re-branding its Twitter feed to @wolseleyUK.

The existing Plumb, Parts, Drain, Pipe and Climate Center brands are all part of Wolseley UK and will now be known collectively as one specialist trade merchant, Wolseley.

Wolseley will continue tweeting regular deals including DEAL OF THE WEEK – where installers can take advantage of special offers in branch and online.

There’s also plenty of other incentives, competitions, installer humour, new product insight and much more for installers to get involved with on Twitter.

Head over to www.twitter.com and follow @wolseleyUK to get the latest updates.

And to find out more about the business changes on the horizon, visit: http://www.plumbpartsmagazine.co.uk/features/were-changing/

New Nabis kitchen taps available at Wolseley Plumb Center

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Wolseley Plumb Center welcomes 2018 by introducing a new and exclusive range of kitchen taps, offering installers more choice and trend-relevant products for customers.

The Nabis range, exclusive to Wolseley Plumb Center, sees 20 new products added to the existing range.

With 27 lines available in branches, the brand is delivering high quality kitchen taps in varying designs to suit different tastes, whether classic, contemporary or traditional.

All taps are WRAS (Water Regulation Advisory Scheme) approved, so are suitable for housebuilders and other projects where registration and accreditation is required. Each chrome plated tap also arrives with a five year guarantee, full range of spares and chrome plating.

Wolseley Director of Plumbing and Showroom Specialism Richard Redfern said: “We have launched a new set of Nabis kitchen taps in recognition of a need to improve and grow our range. This move follows feedback from our customers asking for more choice.

“We know that quality, availability and competitive pricing is key so the new range will feature a variety of styles, including the most commonly-purchased models and designs, available to take away from our branch network.”

Richard added: “The kitchen market is hugely competitive for our customers, so we are passing on benefits to them with increased choice and attractive pricing.”

Customers can benefit from a 10% introductory discount, running until the end of February, with all products available in branch or next day.

To view the range online, visit www.wolseley.co.uk

How The Awards Has Changed…

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The Heating Installer Awards is now in its third year and over the years the awards has changed significantly.

The most noticeable change at the moment is with the sponsors. Whilst we were over the moon to welcome long term sponsors Sentinel, Vaillant, Danfoss and Installer Magazine back, you will have noticed a few newcomers.

Polypipe, experts in plastic plumber and underfloor heating has come on board to sponsor the awards, something we are very excited about.

We are also welcoming Wolseley to the awards, which has been invaluable in providing great prizes and is also giving us to opportunity to get on the ground and chat with installers as they visit branch.

Avanti Gas, which provides LPG solutions for homes and commercial projects, is also sponsoring the awards and we’re very lucky to have their support.

Last, but by no means least, is Installers First. Installers First firmly believes in all the same values we do and we couldn’t imagine a better match.

On top of all this, we have listened to your advice and made some changes to the awards and how they’re ran so that they truly reflect what the installer community wants and needs.

 

  1. Anonymised Judging

We want to make the judging process as fair as possible and to do this we are making all entries anonymous ahead of judging day. When our panel of expert judges sits down to select each regional winner in March, they will have the full entry in front of them with everything except the name and company of the installer. This means that each application is judged purely on merit, and not popularity.

  1. Support

This year, each regional winner will receive a support pack. This will include marketing advice, social media support, an artworked poster and flyer, details of your nearest printing service and much more. This means every regional winner will have everything they need to promote themselves, generate votes and be in with a fair chance of winning the coveted prize.

  1. Giveaways

As well as our official sponsors, this year we have also had the support of other companies that want to provide prizes for the competition. Big Wipes will be giving each regional winner an additional prize and PLS has kindly provided THIRTY pairs of workwear boots for us to giveaway. We have a competition giving away ten pairs right now! Head to our Twitter page to find out more.

  1. Winners prizes

It’s safe to say that year on year our regional and overall winner’s prizes get better and better. This year, we’re even giving away a minibreak, which is an added incentive to get those entries in!

 

But while change is always a good thing, some parts of the competition are staying the same.

  1. Dedicated hotline

Not everyone is a wordsmith; we understand that. To help with this, just like every year we have a dedicated hotline you can call where we will take your entry over the phone, and we promise to capture the passion you have for your projects and the industry within your entry. You can DM us on Twitter to arrange a time for a call, or just give HIA HQ a call on 0161 871 1188.

  1. Free of Charge

The Heating Installer Awards is, and always will be, free of charge to enter. Our sole aim is to spread the positive news about the industry so we’ll never ask you for your bank details or payment. If someone calls, saying they’re from the Heating Installer Awards and asks for this information, send us a DM on Twitter or email awards@refreshpr.co.uk.

  1. Fun

Whether it’s having a laugh on Twitter, jumping in our ball pool at the  Installer exhibition or bumping into us at our sponsors’ offices, the Heating Installer Awards is all about having fun and celebrating the industry and this, we promise, will never change!

 

Why HIA is good for you and your company

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The Heating Installer Awards looks to recognise the achievement of plumbers and installers who deliver excellent customer service on a daily basis. So if this sounds like you, why wouldn’t it be a great idea to enter? Everyone deserves to be acknowledged for the great work they do within the industry.
Here are a few reasons why we believe the HIA is good for you, and your company:

1. Awareness – By taking part in the awards, your business will be recognised for its excellent work. We want to help promote those who go above and beyond for their customers every day, and help you secure more business in the process, so we use Twitter and your local press to do so! The awards will help you stand out from the crowd.

2. Acknowledgment – Everybody wants to feel acknowledged for the work they do. The HIA can help those who are nominated to feel proud of what they deliver every day. Moreover if you know an installer that deserves some praise, you can always nominate them.

Which leads us on to…

3. Recognition – Being recognised for the work you do immediately helps increase your confidence and self-belief, which is why we also encourage your customers to enter on your behalf. We want all installers who produce excellent work for their customers to be confident in the work they do, and we know you don’t always have the time to fill in entry forms. So let the customers know it’s happening, and you might just get a nice surprise!

4. Marketing – Regional winners of the award receive a tailored marketing plan that will not only help secure votes to see you crowned regional and national winner of the awards, but will help promote your business to the public too. Just another way of us helping you make more money!

5. Community – One aim of the Heating Installer Awards is to bring together the installer family, and help develop a sense of community amongst installers. Whether it be chatting on Twitter, or encouraging installers to nominate one another for the awards, we’re always there to offer a helping hand.

Last year’s winner Peter Booth said: “Throughout the course of my career, and especially since winning the competition last year, I have spent a lot of my personal time trying to unite the champions of the industry. The Heating Installer Awards is a great way to acknowledge this hard work and whilst I won’t be happy to give up my crown, other installers deserve the recognition I’ve enjoyed since last year’s competition.”

Remember, entries for this year’s awards are only open until the end of February. Get nominating!

Polypipe launches Single Zone Electric Boiler for standalone projects

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Polypipe, the UK’s leading manufacturer of underfloor heating systems, has launched the Single Zone Electric Boiler. The new boiler removes the need for single room underfloor heating applications to be plumbed into the existing home heating system, providing an easier way for installers to fit underfloor heating systems into new extensions or conversions.

The new boiler offers a solution for smaller, standalone projects where it would be impractical to plumb into a main system. The unit is designed to provide a completely self-sufficient underfloor heating solution for a range of projects, from standard applications such as bathroom conversions, kitchens and extensions, through to more unusual uses such as garden buildings, log cabins, or loft conversions.

For the installer, the Single Zone Electric Boiler has been designed with speed and ease of installation in mind. The compact unit is a ‘one box solution’ which includes all the components required to run underfloor heating, and comes complete with simple push-fit connections, and fill and drain ports.

The 3kw boiler can supply the hot water to service Polypipe Underfloor Heating systems installed in an area of up to 38m2 (based on a requirement of 80w/m2) with a temperature range of between 24° and 56°, offering improved efficiency over an equivalent radiator system. The boiler’s compact design ensures that it can be accommodated into smaller areas, helping to maximise space while providing a more even and comfortable heat than radiators.

The boiler also enhances energy efficiency for the end user. Electric underfloor heating systems have historically been a strong option for one-off or single area projects, however as they remain independent to other heating systems, when the underfloor heating is on the electricity is constantly in use, meaning that they can be costly to run.

However, the Single Zone Electric Boiler initially draws on the homeowner’s electricity to heat up the required water, and once the water is circulating through the system, the boiler only draws electricity intermittently to maintain the temperature. Overall, this offers significant cost and efficiency savings compared to a full electric underfloor heating system.

The Single Zone Electric Boiler holds British Standards Kitemark (KM 59690) and conforms to all relevant BSI and European directives.

Andy Coy, Underfloor Heating Product Manager at Polypipe, says:

“Many homeowners are choosing to renovate and extend their existing property rather than move. We wanted to provide installers with a product that could deliver an efficient underfloor heating solution to this consumer market, for when plumbing into the existing heating system proves problematic. We also specifically chose a 3kw output, as this means the unit can still be powered from a domestic socket, removing the expense and time of electrical alterations.”

Inside the Single Zone Electric Boiler

 

Included within the compact module is all the required components for plumbing into the Polypipe Underfloor Heating System:

  • 3kw heating element
  • 2 port push-fit manifold
  • Pump
  • Expansion
  • Pressure relief
  • Pressure gauge
  • Filling connections
  • Air vent

The electric boiler features:

  • Simple wiring to standard 13amp connection
  • Simple push-fit pipe connections
  • A temperature range from 24º to 56° – ideal for UFH
  • Compatibility with Polypipe’s standard controls
  • Dimensions of 580mm in height, 360mm in width, and 168mm in depth

For more information on Polypipe’s Single Zone Electric Boiler, visit www.polypipeufh.com/singlezoneboiler