Category

News

STELRAD FEATURES IN ‘MADE IN BRITAIN’

By | News | No Comments

Stelrad Radiators featured in the latest series of ITV4 series ‘Made in Britain’.

‘Made in Britain’ follows the production process of iconic British Brands from raw materials to finished product, showing viewers how everyday objects and products are manufactured – highlighting the specialist equipment that is needed to ensure the products make it to the customer in pristine condition. The core audience of the programme is 25-44 year old males and as well as being seen on ITV4 at 8pm on Tuesdays, repeating on Sundays, it is anticipated that the series will be sold internationally again this year, spreading the good news about Stelrad Radiators right around the globe in a wide range of languages!

“We’re delighted to have been asked to feature in this series,” says Marketing Communications Manager Sarah Baker. “We’re very proud of what we do and that we do it here in Britain. We think the process of manufacturing radiators is fascinating and know from the trips we take visitors on around the factory that they too find the whole process fun to watch and learn about so being in front of an audience of potentially millions makes what we do even more worthwhile!”

STELRAD RADIATORS LAUNCHES INSTALLER LOYALTY CLUB

By | News | No Comments

Stelrad recently launched its Loyalty Club Portal to say a big thank you to its loyal customer base. It’s been up and running for a couple of months and the number of installers signing up is accelerating week on week.

Installers can join the Stelrad Loyalty Club at www.stelrad.com/Loyalty, by calling 0844 543 6200 or they can contact their local Brand Specialist through their local merchant for more information. Once joined, installers will be sent regular emails with their points total and find out about new products and promotions before anyone else.

Points can be claimed for purchasing qualifying premium and designer radiators and workwear and work-related items.

“We’ve been contemplating what else we might be able to do to show our gratitude to installers and the result is the new Stelrad Loyalty Club,” says Head of Marketing Chris Harvey. He continues “It’s a simple concept – installers buy our products, they register as members of the Stelrad Loyalty Club, they upload their invoices for the products they have bought and in return they get 10 points for every £100 they spend. They can redeem their points for rewards in the rewards catalogue, choosing from branded clothing and similar items or they can save the points and exchange them for product if they prefer.

“We really hope installers will welcome this attempt to give something back to them. The rewards include things like fleece jackets, tee shirts and trousers, even hand towels to take on jobs with you – all things that will be helpful in day-to-day jobs across the country. Take a closer look at the website and see for yourself and sign up whilst you’re there!”

From the 4th-8th November there will be double points to Loyalty Club registered installers on Vita and Softline Concord radiators and from 18th-22nd November there will be double points on Premium Panel radiators – that’s Deco, Plan and Concept radiators!

Full details of the Stelrad Radiator range can be found at www.stelrad.com. You can call for brochures and information on 0844 543 6200 or email marketing@stelrad.com. Alternatively, you can also see regular updates from Stelrad on Twitter @Stelrad and Facebook @StelradRadiators.

STELRAD RADIATORS LAUNCHES INSTALLER LOYALTY CLUB

By | News | No Comments

Stelrad Radiators has for many years been providing its customers with a selection of quality products that are popular with merchants, specifiers and installers, but for the first time in its history, Stelrad has launched its Loyalty Club to say an even bigger thank you to its loyal customer base.

“We’ve been contemplating what else we might be able to do to show our gratitude to installers and the result is the new Stelrad Loyalty Club,” says Head of Marketing Chris Harvey. He continues “It’s a simple concept – installers buy our products, they register as members of the Stelrad Loyalty Club, they upload their invoices for the products they have bought and in return they get 10 points for every £100 they spend. They can redeem their points for rewards in the rewards catalogue, choosing from branded clothing and similar items or they can save the points and exchange them for product if they prefer.”

Installers can join the Stelrad Loyalty Club at www.stelrad.com/LoyaltyClub, by calling 0844 543 6200 or they can contact their local Brand Specialist for more information. Once joined, installers will be sent regular emails with their points total and find out about new products and promotions before anyone else.

Points can be claimed for purchasing qualifying premium and designer radiators and workwear. As a special introductory bonus, installers will receive double points if they purchase a Vita or Softline Silhouette in January.

“We really hope installers will welcome this attempt to give something back to them,” said Chris Harvey. “The rewards include things like Fleece jackets, tee shirts and trousers, even hand towels to take on jobs with you – all things that will be helpful in day-to-day jobs across the country. Take a closer look at the web site and see for yourself and sign up whilst you’re there!”

Full details of the Stelrad Radiator range can be found at www.stelrad.com. You can call for brochures and information on 0844 543 6200 or email marketing@stelrad.com. Alternatively, you can also see regular updates from Stelrad on Twitter @Stelrad and Facebook @StelradRadiators.

STELRAD VITA SERIES ROADSHOW – COMING TO A MERCHANT NEAR YOU!

By | News | No Comments

The successful Stelrad Vita Series Roadshow is back into gear for 2019 and coming to a merchant near you. The fully fitted out training van is giving installers up and down the country the opportunity to get to know the Vita Series which has transformed radiator buying in the UK.

A series of events has been planned from now through to May so far, with further dates to be announced as the year progresses. The visits will be co-ordinated by the local Stelrad Brand Specialist and see the training van parked in the car park outside the merchants, offering installers the chance to get up close and personal with the Vita Series range of radiators, whilst enjoying a few treats.

The Vita Series is made up of fifteen expertly selected radiators, offering value and design options to suit every budget and taste. It features simple and transparent pricing, using published trade prices so that installers can purchase the products and recommend the best quality solutions to their customers, at known, affordable prices.

“We’re conscious that some installers and plumbers are persuaded by the lower quality products available to them online and via non-specialist outlets,” says Stelrad’s Head of Marketing, Chris Harvey, “but now, with the Vita Series you can have a market leading Stelrad branded radiator from a merchant branch near you. You can now choose the best in terms of quality and value.”

The Stelrad Vita Series comprises of the Vita Compact, the Vita Eco for those wanting an energy saving option, the Vita Silhouette, Vita Deco, Vita Deco Concept, Vita Column and Vita Column Concept for those wanting a designer radiator look, to Vita Plan and Vita Plan Concept – a flat faced, smooth fronted design and finally, the Vita Ultra – with bespoke colour finishes available. There are also the Vita Compact Vertical, Vita Deco Vertical and Vita Plan Vertical for those looking for a stylish choice in a smaller space.

The Vita Series Roadshow will be coming to merchants in the North West and across Wales in February, the South West and South East in March, South and East London and East Anglia in April and Scotland and the North in May.

You can see these and the other excellent Stelrad models by heading for the Stelrad website at www.stelrad.com, you can call for brochures and information on 0844 543 6200, or email marketing@stelrad.com . You can follow Stelrad on Twitter @Stelrad or on Facebook at www.facebook.com/StelradRadiators.

INSTALLER MAGAZINE Q&A SESSION ON THE HEATING INSTALLER AWARDS

By | News | No Comments

As you know, there are a few days left until the Heating Installer Awards deadline, and we want to make sure that installers are getting involved for all of the right reasons! With this in mind, we sat down with our media partner, Installer Magazine, to discuss everything #HIAwards. We spoke with Joe Sharpe, Installer’s online editor, about why Installer partners with the awards, what advice he would give installers, why installers should enter and what his favourite part of the awards is. Here is what he had to say…

  1. Why do you partner with the Heating Installer Awards?

There’s a lot of hard work that goes into being a heating and plumbing engineer, and I feel like a lot of installers don’t realise what a great job they do. They have to have the technical skills, business acumen and be the first-port-of call for their customers, so they really are on the front line of the industry. The work they do is really important to people’s lives, keeping homes warm and water flowing. We want to help shine a light on this, and the Heating Installer Awards is the perfect way to do that.

  1. What’s your top piece of advice for installers starting out in the industry?

My advice is to learn as much as possible. Book on to manufacturer training courses to really get to grips with products, read trade magazines and come to the shows to expand your knowledge, and look into business courses to help you with things like quoting, invoicing and cash flow.

There’s also a great community of installers who are always willing to offer their advice. Social media on Twitter, LinkedIn or in Facebook groups is a great way to expand your contact book.

  1. Why you think that installers should enter the awards?

Installers should enter the awards to be rewarded for the hard work they do every single day. I’ve spoken to all of the previous winners and they’ve been thrilled. The awards has helped them boost their business and increase their great reputation. Plus the money-can’t-buy prizes that are up for grabs can help the winners take their business to the next level.

  1. What is your favourite part of the Awards?

My favourite part is without doubt when the winner is announced live at the Installer Show. I make sure I never know beforehand because I don’t want to ruin the surprise, but it’s always one of the highlights of the day, and it’s great to see all the emotion from the winners. It’s clear it means a lot to them and I’d encourage any installer to get their entry in and get on that winners’ stage at Installer2019.

To hear more about the awards, follow @HIAwards on Twitter or find us on by searching for Heating Installer Awards over on Facebook. For further information on Installer Magazine, please visit www.installeronline.co.uk.

STELRAD Q&A SESSION ON THE HEATING INTSTALLER AWARDS

By | News | No Comments

As the Heating Installer Awards deadline gets closer, we want to make sure that installers are putting forward their best entry and including all the finishing touches that will impress the judges. We recently sat down with Chris Harvey, Head of Marketing at Stelrad, to discuss what he looks for in an entry, why Stelrad decided to get involved with the awards this year and what advice Chris has for installers. Here’s what he had to say…

1.         Why are you involved in the Heating Installer Awards?

As the leading radiator manufacturer in the UK and a major manufacturer in the heating sector, we’re privileged to know that a huge proportion of heating installers in the country install our radiators on a weekly or even daily basis. So it’s with huge pleasure that we are a lead sponsor of the Heating Installer Awards.

2.            What do you look for in a Heating Installer Awards entry?

Detail, honesty and something ‘different’ – very few people or companies win awards by submitting ‘me too’ type entries. There needs to be a twist, at least one fact that will make your entry stand out from the crowd. Read your entry honestly and ask if you were the judge would you shortlist it for an award… if so, we want you to submit it!

3.            What piece of advice would you give heating installers that are new to the industry?

Winning awards is a great habit to get into. It gives you something to share with potential customers – and will help build credibility in your business. You have to start somewhere. So examine the entry categories and find one that fits your business. Good luck!

4.            Why do you think that heating installers should enter the awards?

It’s strange how some people make fun of awards until they win one! Winning awards is good for the business, good for the people who work with you and can begin to generate media coverage for you in the local press, on local radio and in the trade media. It can also help with recruitment – people like to work for successful businesses. We at Stelrad enter awards on a regular basis for manufacturers and we love winning!

To hear more about the awards, follow @HIAwards on Twitter or find us on by searching for Heating Installer Awards over on Facebook. For further information on Stelrad, please visit www.stelrad.com or call +44 (0) 844 543 6200

FINAL COUNTDOWN TO ENTER THE HEATING INSTALLER AWARDS

By | News | No Comments

The industry famous Heating Installer Awards is underway, and the countdown is on as entries close on the 8th February.

The scheme calls on tradespeople who go above and beyond for their customers to share their stories, giving installers the chance to show particular standout projects and examples of stellar service.

Sponsored by Danfoss, Geberit, Glow-worm, Polypipe and Stelrad, and media partnered with Installer magazine, the awards are free to enter and offer prizes up to the value of £10,000, including a coveted trip to Danfoss HQ in Denmark, Love2Shop vouchers, an Apple watch, a nextbase 412GW Dash Cam, asbestos training and so much more.

Shaun Scott, Heating Installer Awards winner 2018, spoke about what the awards have done for him and his business. Shaun said: “The awards have massively helped the business, particularly from a customer relationship point of view. People know they will get a good quality of work, they trust me and recommend me. I noticeably get a lot more people approaching me, and a lot more enquiries are converting into business.”

After entries close, the next stage of the competition will involve an expert judging panel, made up of industry professionals, reviewing each entry and deciding 11 regional finalists. The judges’ scores for the finalists will then be carried forward to the next round, which, for the first time, will also include a peer-reviewed, response-to-scenario technical challenge. The finalists’ scores for this, together with a public vote and judges’ scores, will decide the national winner.  The lucky winner will be announced at Installer2019, where 2018 champion, Shaun Scott, from Scotland, will hand over his crown.

The awards offer plumbers the opportunity engage with other plumbers and businesses that they may not previously have had contact with, to receive more business, and give their customers extra assurance through the association with the awards.

To enter, plumbers and heating installers should visit www.heatinginstallerawards.co.uk and complete the short form detailing a project they are particularly proud of. To hear more about the awards, follow @HIAwards on Twitter or find us on by searching for Heating Installer Awards over on Facebook.

HOW THE HEATING INSTALLER AWARDS HAVE CHANGED SHAUN SCOTT

By | News | No Comments

The Heating Installer Awards look to recognise the achievement of plumbers and installers who deliver excellent customer service on a daily basis. As well as recognition, the awards also aim to help heating installers and their businesses, by providing money-can’t-buy prizes, raising their profiles and connecting people within the industry.

We recently had a chat with Shaun Scott, Heating Installer Awards winner 2018, to discuss the awards and what they have done for him and his business. Shaun said: “The awards have massively helped the business, particularly from a customer relationship point of view. People know they will get a good quality of work, they trust me and recommend me. I noticeably get a lot more people approaching me, and a lot more enquiries are converting into business.”

Helping boost businesses by giving credit to installers that deserve it is what the awards set out to do, and it’s great to hear that they are doing that and more for Shaun. We also heard similar feedback from Huw Jenkins, 2018’s runner up, Peter Booth, 2017’s winner, and many more of our previous winners! 

Via the Heating Installer Awards, winners (both national and regional) also have the opportunity to develop close relationships with our sponsors. In return for being great installers, they get the perks of being first to try new products. Commenting on this, Shaun said: “I get companies approaching me to try new products and learn how to use them, and then I pass my knowledge on. It really keeps me at the forefront of the industry, it’s really cutting edge.”

Need any more convincing? Check out some of Shaun’s recent tweets below, explaining what the awards mean to him and what he’s been getting up to following his win.

This year’s entries are open until 8th February, so if you or someone you know deserves some recognition and all of the above, then let us know or enter directly here! We’d love to hear from you. You can also find us over on Twitter – @HIAwards

HOW THE HEATING INSTALLER AWARDS CAN HELP YOU AND YOUR BUSINESS

By | News | No Comments

Everyone deserves recognition for a job well done, and plumbing is no different! That’s why the Heating Installer Awards was created, to recognise and celebrate plumbers and heating installers who deliver top quality work and brilliant service to their customers.

Now in its fourth year, the Heating Installer Awards champions excellence within the industry, and makes sure that those who deserve to be shouted about are! Our work has not been in vain, with many of those involved telling us that their businesses have benefited from being associated with the awards.

In honour of our fourth year, we’ve put together the top ways that we believe the awards can help plumbers and their businesses. Here they are…

  1. Positive perception – people think (and rightly so) that if you have won an award, been a runner up, or even got through the initial stages, then you can do a great job! You wouldn’t have been shortlisted without a decent level of skill, ability and customer service. As Huw Jenkins, last year’s runner up, put it: “Since being nominated for the awards my customers (new and existing) have a lot more faith in me.”
  2. Trust – in being associated with the awards, customers automatically have an increased level of trust in you, because you couldn’t have won an award without being trustworthy! Shaun Scott, current Heating Installer Awards champion, said: “People know they will get a good quality of work, they trust me and recommend me.”
  3. Recommendations – more business! As Shaun said, more people are recommending him and therefore he’s receiving more business. This can lead to more choice for you and your business, even giving you the opportunity to expand or take on an apprentice.
  4. Partnerships – by being associated with the Heating Installer Awards, entrants are able to engage with other plumbers and businesses that they may not previously have had contact with, including our great sponsors: Danfoss, Geberit, Glow-worm, Installer Magazine, Polypipe and Stelrad! This can lead to a host of new opportunities, from recommendations from peers to product trials from companies.

This year’s entries are open until 8th February, so if you or someone you know deserves all of the above, then let us know or enter directly here! We’d love to hear from you. You can also find us over on Twitter – @HIAwards

TOP TIPS FOR COPING WITH WEATHER CHANGES

By | News | No Comments

It happens every year, yet somehow it always seems to come as a little bit of a shock! The nights start to draw in and we wake up when it’s still dark. There’s lots of advice out there on how to keep houses warm and fashion tips on how to look great in the cold, but here at the Heating Installer Awards we like to look out for our own! And after last year’s bitingly cold beast from the east that lasted well into spring, we think that it’s important to prepare for what might come this year:

  1. Make sure that your vehicle is prepared for the change in weather because breaking down in the cold is enough to ruin anyone’s day. Make sure you check tyre treads regularly, as well as test your tyre pressures, and monitor oil and water levels – all the activities we love to say ‘I’ll do that next week’ about! As well as this, it’s a good idea to always keep some de-icer, an ice scraper and a blanket in your van, then at least if you do happen to breakdown or get stuck in bad weather, you’re prepared.
  2. On this note, make sure you’ve got a good breakdown policy in place, just in case. No one wants to be stood on the roadside in the middle of winter for any longer than necessary – especially when there’s a job to get to!
  3. Working in winter can be chilly; especially for you guys who are likely to be working on a project where you’re installing/fixing a heating system, meaning the house or building is probably cold. So make sure you invest in the right clothing. Look out for affordable winter clothing in the sales, such as insulated and waterproof trousers and jackets, and some top quality thermals and fleeces. Some heavy duty, sturdy winter boots will also come in handy, as well as some anti-slip gloves for working in the rain or snow. Helmet liners are also a great way to keep your head and neck warm.
  4. With the the clocks going back, the evenings will start getting darker even earlier now, so remember to factor in shorter days to your work schedule if you will need natural light to complete a job.
  5. Finally, you never know if a customer will offer to put the kettle on, so make sure you get yourself a good flask. Nothing beats a hot cup of tea or coffee!

As the saying goes, failing to prepare is preparing to fail. But that’s why you’re reading this, to prepare! So make sure you follow up on this advice and keep warm this winter.

Follow us on Twitter at @HIAwards for more useful articles.