Rising Star

Rising Star Finalist

Name: Nathan Ayre

Please provide at least one example of a problem that you have encountered on-the-job and how you worked with your employer to overcome it:

I was working on a job at a school where the heating system needed repairing. This job in particular stands out to me as challenging because we only had a team of 4 men to install the system and complete it quickly. We were also limited to night shifts to work on the school, due to the school needing to stay open during the day. We fitted pipes across the school with low temperature radiators. It was during COVID as well so it was urgent for the heating to be working properly for the well-being of the staff and children.

A specific problem I encountered was a heating coil needed to be replaced and remade but it was at height level. My employer asked if I felt comfortable enough to take on this job even though I’d never worked on a task as big as this before. I was confident I could complete the task and remembered what I had learnt in my portfolio, just to take it step by step. I made sure my clip runs were correct and the length would hang correctly. I worked really collaboratively with my employer and wasn’t afraid to ask questions when I got stuck on something. I successfully assembled the coil and we were able to complete the job on time.


Please provide at least one example of how you have gone the extra mile and/or shown outstanding commitment during your apprenticeship. Please note: working additional hours to get a job done will not qualify:

A good example of when I’ve gone the extra mile and shown outstanding commitment is during the jobs that I’ve worked on away from my home base. These jobs have pushed me beyond my comfort zone and really thrown me in the deep end in my apprenticeship. But it’s for this reason I’ve made sure that when working on these jobs, I think in advance about what could go wrong and scenarios that could arise that would require specific tools or products so that I can be prepared. I’ve then made sure when packing and preparing for the job that we’ve included spare parts like cap ends, for example, in case something comes up on the job or it doesn’t quite get finished on time. This means that if we’re away on the job, we can be prepared for every situation that pops up.

And finally, what do you think are three important qualities of a good heating installer and how have you demonstrated these qualities during the initial stages of your career?

Three important qualities:

  1. Listening to instructions. An example where I’ve demonstrated this is during my welding workshops. Welding is working with incredibly high temperatures and can be dangerous work, so it was especially important for me during these learning stages to listen to my employer. He would often instruct us to take it step by step to ensure safety, so I would always stop and inform him when I was moving through each step to make sure I was doing it correctly.
  2. Keeping communication up with the team. An example when I’ve shown this is when I’ve been working on a job and have learnt to take things slow and not get ahead of myself. So, I always inform my employer of the job I’m doing and at the stage I’m at. I’m also not afraid to ask for help when I need it, so I can learn from my employer and become a better heating installer.
  3. Always being on time – This is incredibly important in your day-to-day work but an example when I’ve specifically shown this is when we went to Sheffield for a job recently. We were supposed to meet at 8:30 but I arrived at 7:45 so I could look over the products and become even more familiarised with the products and tools I’d be working with.